domestic shipping
How long will it take for my order to be delivered?
Your order will be delivered within 5–10 business days from the day it is placed.
What are the shipping charges?
Pan-India is free shipping. International shipping charges are included in your order total and displayed at checkout.
Do you offer Cash on Delivery (COD)?
We currently do not offer Cash on Delivery (COD); all orders must be prepaid.
How quickly do you dispatch orders?
You can track your order using the tracking link and details sent to your email/SMS once your order is shipped.
How can I track my order?
You can track your order using the tracking link and details sent to your email/SMS once your order is shipped.
What if my order arrives damaged?
If your order arrives damaged, please email us at info@aryagiri.com immediately with photos of the product and packaging, and we will arrange a replacement or refund as per our policy.
Can I change my delivery address after placing an order?
You can email us at info@aryagiri.com with your order ID and request. If your order hasn't been dispatched yet we'll do our best to accomodate the change.
Do you offer express/same-day/next-day delivery?
We offer standard delivery, if you have any specific requests please reach out to us at info@aryagiri.com or on our whatsapp and we'll get back to you.
international shipping
How much does international shipping cost?
Depending on where you are, the shipping costs will be applied at check out.
What are the shipping charges?
Pan-India is free shipping. International shipping charges are included in your order total and displayed at checkout.
Do you offer Cash on Delivery (COD)?
We currently do not offer Cash on Delivery (COD); all orders must be prepaid.
How quickly do you dispatch orders?
You can track your order using the tracking link and details sent to your email/SMS once your order is shipped.
How can I track my order?
You can track your order using the tracking link and details sent to your email/SMS once your order is shipped.
What if my order arrives damaged?
If your order arrives damaged, please email us at info@aryagiri.com immediately with photos of the product and packaging, and we will arrange a replacement or refund as per our policy.
Can I change my delivery address after placing an order?
You can email us at info@aryagiri.com with your order ID and request. If your order hasn't been dispatched yet we'll do our best to accomodate the change.
Do you offer express/same-day/next-day delivery?
We offer standard delivery, if you have any specific requests please reach out to us at info@aryagiri.com or on our whatsapp and we'll get back to you.
returns & exchanges
Which items are not eligible for return?
Certain items, such as items with makeup stains, or those carrying any scent (perfume, etc.) will not be accepted. customised orders, sale items, and store credits, cannot be returned.
How do I initiate an exchange?
Email us at info@aryagiri.com with your reason for exchange and photos of the product and packaging. Based on our policies we will do our best to make your exchange or return for store credit happen.
Who pays for return shipping?
The customer arranges return shipping to AG HQ in case of a return or exchange.
How long does it take to process my exchange?
Your orders are important to us! We process them immediately.
Who can I contact if I have questions about my order?
You can email us at info@aryagiri.com
What happens if I enter the wrong address?
You can email us at info@aryagiri.com with your order ID and revised address. If your order hasn't been dispatched yet we'll do our best to accommodate the change.
Can I return or exchange a product if my product is made-to-order or customized?
No, unfortunately you can't. Since the product is made specifically for you we don't accept an exchange or return for store credit. You can email us at info@aryagiri.com if you'd like to inquire about an alteration.
products
How do I know which size to order?
Check out our size guide!
Are your products customizable?
Yes. Refer to our size guide for more details. You'll find a custom button under sizing on product pages to make this experience possible!
How do I care for my product?
We highlight the need to only dry-clean our products.
How long does it take to make a custom or made-to-order product?
Depends on the product, but we're working to make it happen swiftly for you.
Are the products true to size?
If you prefer your garments to be more fitted we recommend you size down. Check out our size guide for more information.
For customized products, are alterations available? And are they charged?
We are happy to do an alteration for your customized product. The first alteration is free-of-charge, any further alterations would be chargeable.
general
How can i create an account on www.aryagiri.com?
Opening an account is very easy. simply click on “my account” on the top right corner, complete your first and last name, and create a password. or, when you place an order, you will be prompted to save your information with your email address and password.
What are the benefits of creating an account?
You can track your orders, continue to communicate with us, and be a part of the AG world!
How do I stay updated on new launches and offers?
Subscribe to our newsletter for insider news, early access, special offers, and more.
Are your prices inclusive of taxes?
Yes.
What are your working hours?
You can get in touch with us via email, Whatsapp or call anytime between 10am - 6pm IST, from Mondays to Fridays. Head to our 'contact us' page for more details.
Where can I see my order confirmation?
You can view your order confirmation email in the inbox or promotions/spam folder of the email address you provided at checkout.
How do I use a discount code?
If and when applicable, you can use the discount code at checkout, while placing you order.
How do I contact customer support?
Please refer to our 'contact us' page for details.