things people ask

It means worked by hand, thread by thread, on a frame — not run through an embroidery machine from a digitised file, and not heat-pressed or printed. A single piece takes an average of 82 hours of embroidery alone, before construction.

In one atelier in Chennai. Everything happens under that roof — nothing is outsourced or subcontracted, which is why we can tell you exactly how a piece was made if you ask.

Sometimes. We work in limited drops with limited restocks, so it depends on the piece — some come back, many don't. If there's something you've missed, message us and we'll tell you honestly whether it's likely to return.

2XS through 2XL on most pieces, plus a Custom option that we cut to your own measurements. Each product page carries a size guide with the garment measurements for that specific style.

Yes. Everything we make is designed with comfort at the forefront — nothing will feel tight or uncomfortable on the body.

If you prefer a more fitted look, size down. If you want something more relaxed, size up. The size guide on each product page has the measurements.

Choose Custom in the size selector — it's under sizing on the product page — and check out as normal. We'll email you a short measurement form within a day, cut the piece to those numbers, and make it from scratch.

There's no surcharge and no extra wait. A custom piece costs the same as a standard size and ships in the same window.

The form walks you through it, and you only need a soft tape and someone to help with the back measurements. If anything is unclear, message us on WhatsApp or email info@aryagiri.com and we'll talk you through it before you send the numbers back.

Orders are usually dispatched within 3 to 10 business days of confirmation. Within India, expect delivery in 5 to 10 business days from the day you order. Internationally, typically 10 to 14 days.

The window reflects the fact that pieces are made rather than picked off a shelf.

Shipping is free across India. International shipping is calculated at checkout once you enter your address, and included in your order total.

Any customs duties or import taxes are paid by you on delivery. They're set by your country, not by us, so we can't calculate or cover them at checkout.

Not at the moment — all orders are prepaid.

Card, UPI and net banking.

You'll be sent a tracking link by email and SMS as soon as your order is dispatched. This works the same way for international orders.

Once an order is placed we start making it, so cancellations aren't possible.

If you've entered the wrong address, email info@aryagiri.com with your order ID and the correct details — if it hasn't been dispatched yet, we'll do our best to change it. If something else has gone wrong, tell us and we'll try to sort it.

We offer standard delivery only. If you're working to a specific date, email or message us and we'll tell you what's possible.

You can. Every product page has an order-on-WhatsApp option, and we're happy to take you through fabric, fit or figure choices before you commit.

Size exchanges are welcome within 7 days of delivery. Email info@aryagiri.com with your order ID, the reason, and photos of the product and packaging, and we'll set it up.

All returns are processed as store credit. We don't issue refunds.

• Return requests must be made within 7 days of delivery
• Store credit is valid for 6 months from the date it's issued
• Items must come back unworn, unused and unwashed, with original tags attached

• Customised and made-to-measure pieces
• Anything bought in a final sale, archive sale, end-of-season sale or other markdown
• Items carrying makeup stains or any scent, including perfume
• Store credit itself

No — it was made specifically for you, so we can't take it back or exchange it for store credit.

Alterations are a different matter. The first alteration on a customised piece is free; any further ones are chargeable. Email us about what needs changing.

You arrange and pay for return shipping to AG HQ, for both returns and exchanges.

We process them as soon as they reach us — your order matters to us and we don't sit on these.

Email info@aryagiri.com straight away with photographs of both the product and the packaging, and we'll arrange a replacement or store credit.

Handwork is checked before it leaves the atelier, so this is rare — but transit isn't always gentle.

Dry clean only. These are hand-embroidered pieces on handwoven fabric — a home wash risks the thread, the weave and the colour, and it isn't a risk worth taking on something that took this long to make.

Fold or hang, whichever suits your wardrobe. Either is fine.

Our four resident overthinkers — the Funny Figure Society. They're not mascots so much as moods: the dramatic daydreamer, the cozy overthinker, the tiny philosopher and the social alchemist, stitched into the pieces we make.

Meet all four →

Read their bios and one of them will be uncomfortably accurate. Most people know within about thirty seconds.

That's what the Tee Lab is for — pick the figure, the colours and the thread, and we make it. Start one here →

Our list. New figures, early access to drops, previews, and the occasional thing we only tell that group. You can join from the bottom of any page.

Click "my account" in the top right, add your name and choose a password. You'll also be prompted to save your details when you place an order.

You can track your orders, keep the conversation with us in one place, and be properly part of the AG world.

Yes.

Enter it at checkout, where applicable, while placing your order.

In the inbox of the email address you used at checkout — and worth checking your promotions or spam folder if it isn't there.

Email, WhatsApp or call between 10am and 6pm IST, Monday to Friday. Email is info@aryagiri.com; full details are on our contact page.

Join the inner circle. Early access to drops, insider news, special offers, and the occasional thing we only tell that list.